Frequently Asked Questions
How can I communicate with the writer in case of queries?
If you have any requests, questions or comments, use our messaging system to communicate with the specialist working on your assignment. As an option, you may contact our support representatives by using our toll-free number or Live Chat if the matter is urgent.
Can the cost of my assignment be negotiated?
The rates at our site are stable. Still, you can contact our Live Chat agents and discuss the cost of your paper with them. Additionally, you should know that we have an effective system of discounts. If you submit your paper to us right now, it is highly possible that you will be provided with a discount.
Will I receive my assignment on time?
Yes, you will since we always make timely delivery. When completing the order form, you have to select the most suitable urgency for your kind of assignment and our expert will do their best to meet it.
Do you guarantee confidentiality?
We guarantee our customers total privacy. None of the pieces of your personal information is recorded by our agency. We never share our customers’ details with anyone. Thus, you can be sure that no one will find out about our cooperation.
Can you guarantee to provide authentic content?
We do guarantee original papers. Each piece of writing is thoroughly checked by a group of professionals. All writing projects are allocated to qualified specialists who always research topics in detail and undertake scratch writing. Thus, you can be confident that the paper ordered from us will go through all checks for plagiarism. In addition, you will be able to test your work for authenticity by our scanner PlagiarismSearch once it is delivered to you. Note that we do not use such checker as Turnitin since it automatically saves all previously scanned writing projects and, therefore, the same paper cannot be submitted a couple of times.
What kind of project should I select if I cannot find the needed on the list?
You can send some of your guidelines to our support representatives via email/Live Chat and they will help you pick the right type of assignment.
I imposed an incorrect deadline. Can it be shortened?
The urgency can be changed if you pay the difference in price that will be altered due to the change of the deadline. You can reach our support agents to set a new deadline and find out what compensation you will be required to pay.
Can the writer purchase the required book?
According to our rules, our clients have to provide our writers with all the material necessary to complete their order.
Where can I find my completed work?
To find your completed writing project in your account, you just need to take the following steps: My orders – Completed orders – Click your assignment ID – the completed task will be uploaded into the “Files” section. If you still cannot find it, contact our support representatives and they will help you.
How can I reach the writer?
According to our rules, you can get in touch with your expert with the help of your personal online account. If for some reasons you are unable to log in to your cabinet, you can email us your message. Our support representatives will convey your message to your writer.
How much time does the refund process take?
Depending on the work of your bank, the refund procedure may take from 3 to 5 business days.
Is it obligatory to provide my real phone number/email?
We kindly ask our clients to provide valid contacts so that we can reach them quickly in case additional material/details are needed to complete the assignment.
I want to ensure that my task will be fulfilled? Can I do it before the order placement?
Yes, you can. Send your guidelines to our email or chat and we will request our Writing Department to check whether your assignment can be completed.
I made a payment but I am still asked to pay.
Check whether the receipt was emailed to you and send it to us. Ensure to check both Spam and Trach folders. If no receipt is available, look through your bank statement to see whether you were charged. The bank statement screenshot can be forwarded to us so that our Financial department could trace your financial transaction. In case you have neither a receipt nor a charge on your bank statement, it means that the transaction was not conducted. In this case, you should try another device/browser/card/payment processing organization.
I press “Proceed” but the order form continues loading/remains gray?
If there are any attachments, it is highly possible that their size is too large. Please, make your order without any attached documents. Additional material can be sent to our email/Live Chat or uploaded to the “Files” section in your account later.
Why cannot I make a payment?
If you see the words “authorization/payment failed” on your PC screen, you should try another browse/gadget/card/payment processing system or contact your payment processing organization/bank.
Can you help me with a challenging writing project?
We have writers who can do the assignments of different levels of complexity ranging from high school to the PhD level. You can send us your guidelines in advance so that we can see whether we have a suitable specialist to fulfill your task.
What is your agency responsible for?
Once a customer makes an order, we begin looking for the most suitable writer. Our support agents are at your disposal 24/7. They will provide you with updates concerning each stage of the ordering procedure as well as editing and check for plagiarism. We promise scheduled delivery.
What is your main advantage over other writing companies?
Our main advantage over other custom writing companies is that we have earned the respect and trust of a great number of customers who became our regular clients. We care about our reputation and the success of our customers, and that is why we provide only the best writing services. It makes us one of the best writing companies in the industry. You can get numerous benefits with Advanced-Writer.com if you are one of our clients. In case you want to improve your grades, as well as your academic performance, do not hesitate to place your order on our website. We deliver excellent papers, which deserve only A+.
How do you format your papers?
While writing papers, we always follow strict formatting rules. Here are some of them: 1 page (300 words); Times New Roman font 12 pts., 1 margin; double or single space. The citations in the paper are made according to the format you order. Our writer can easily provide papers in MLA, APA, Harvard, Chicago, and other formats used in different schools and universities around the world.
What if I need some changes to be done to my paper?
Students who order papers from us are allowed to place a free revision request within 48 hours after the paper's deadline expiration. If some changes have to be done, you need to indicate what instructions have not been met and the writer will change or add this information for free. Please note, that free revision is only possible if you do not change the original instructions of the paper. We meet all the writing requirements of the customers and deliver a high-quality product.
How can I get my completed paper?
After the paper is completed by our writer, it is sent to the editing department. Our professional specialists will proofread it and correct mistakes if any of them are noticed. After that, the paper is checked for plagiarism and is ready to be sent to the customer. There are different options of delivering a paper, which include sending by e-mail or uploading to the personal customer’s profile.
Can you guarantee confidentiality?
We understand how important it is for our customers to protect their personal information. As a result, we guarantee complete confidentiality to every customer who asks us for help. We never sell, share or disclose personal data to any third party. Be sure that with us, you identity will never be revealed to anyone else.
Will I get an original paper from you?
The originality of papers is what we value most. We guarantee our customers that every paper they order will be written from scratch and checked for plagiarism. Modern plagiarism detection software, that we use, helps us find any traces of plagiarism and remove it to avoid problems. Moreover, we can deliver a plagiarism report to a customer on his/her request. It is the way of proving to our customers that we are not engaged in fraudulence and deliver only original papers.
Why are the prices of services at Advanced-Writer.com are so low?
Many students who come to us for help wonder why our prices are so low. It makes them think about whether they should place an order on our website or not based on the general assumption that low price means low quality. Still, it is not the case with us. The deal is that the majority of our clients are students, who are not always in a position to pay much money for the writing services. We try to make the cost of our services as affordable as possible to attract customers and make their experience of working with us unforgettable. Nevertheless, we never compromise the quality of our papers. With us, you will get professionally written papers and save your money.
Can you tell me something about your pricing policy?
Our pricing policy is clearly described on our website. We always try to provide highly competitive and affordable prices for our customers. Nevertheless, the paper price depends on a list of factors. One of them is the paper deadline. Remember, that the longer the deadline, the lower the price of a paper. The other factors we consider while calculating the price of an order are the type of the assignment, the level of a paper, number of pages, etc. To add, we offer our customers (both the new and regular ones) a flexible and attractive system of discounts, which makes the price of our services even lower.
Is your customer support department reliable?
The great advantage you get while working with us is 24/7 availability. You can feel free to place your orders any time of day and night. As a result, our customer support department is also available for our customer any time they need. We are ready to accept orders and answer your questions even on weekends and during holidays. Our customer support representatives are trained to treat every customer as the most valuable client, which makes us one of the most customer-friendly companies in the industry. Set any question and get a professional answer.
How do I order a paper online from you?
To order a paper on our website, a student has to visit our webpage first and create a personal free account. This account will help a user place orders, find additional information, browse different options, etc. In case you will need an assistance with creating an account or placing an order, you can easily contact our customer support team and ask them for help.
Will my paper be written by an English-speaking writer?
By placing your order with us, you do not have to worry about the quality of your paper. Our writing teams consists of professionals, who are native speakers. The papers you order are written by people who not only know English language perfectly but also aware of the modern writing standards. We know that many professors can easily indicate whether a paper is written by a native or non-native speaker. For this reason, we hire only those writers, whose English is perfect and who possess outstanding writing skills. To become our writer, every candidate has to pass several tests, which help us determine the English writing skills' level.
Are your services actually customized?
The answer is “yes”. Every paper, ordered from us, is custom-written paper. All you have to do is to place your order on our website and provide us with the instructions. They include the information on the paper content, as well as info on formatting, length of paper, word count, deadline, etc. The information will be considered by the assigned writer and then processed to deliver a high-quality, unique paper.
Our customer’s testimonials
There is no reason for me to change the writing company. My grades are good and I know that I can place an assignment in every discipline.
A top service! The task was to create a project about Agatha Christie and I thought it would be a boring biography. It appeared to be really thought-provoking! I was impressed. I am considering some more projects now.
It was not my first time of using the service although I am not a regular client. I have not had any complaints so far. I always provide my valid phone number as it happened twice that the agents had to contact me to get the files I had forgotten to attach. I appreciated such an attitude.
Adequate quality for the money I paid. Even better.
The service is good and the time they needed to do my paper was extremely little. I would not have managed.
Hi, writer! You were the best!
I would like to recommend the writing service to every student! It is both cheap and reliable! A perfect combination! And they are so much punctual! Awesome results in no time!
It was more than good! They have knowledge! What is more, they are attentive listeners! I am looking forward to our cooperation again.
I missed several deadlines and I could not risk these four last essays to do. Having placed four orders, I went to sleep as it was after midnight. When I woke up in the morning, I had several emails in my inbox. It was easy to download the papers. I know I could communicate with the writers, but I did not.
My task was interesting but so much time-consuming! Thank you, my writer! You wanted three documentaries and made all the analysis for me! What I did was mere placing the order and waiting. I view it as an investment, not spending money!
First, I tried cooperation with this service when I was studying in high school. For more than five years, these guys continue meeting and exceeding my expectations. I appreciate everything you have done for me!
I am really satisfied with the service offered by this team. When I needed to change the deadline, they helped me and cut it.
I ordered several different papers here and all of them were written well. On some papers I requested revisions but writers agreed to fix them without any questions. Overall, I am satisfied with their service.
When placing the order at Advanced-Writer.com I was very worried about plagiarism because my teacher is very picky. However, I received a report proving that my paper is absolutely authentic. I will surely use this service again!
All the essays I ordered at Advanced-Writer.com were written in a professional manner. I would recommend writer #***85 as she is very competent and responsible!